FAQs

 Do I have to take bed linen and towels with me?

- Dish towels, washing-up liquid and dishwasher tabs are included in the price.

 

Bed linen and towels can be provided. Please request in good time:

- Bed linen set (per person) € 10

- Towel set (per person) € 5

 

Do I have to pay a deposit?

-Yes, the amount will be communicated with the booking request. 

 

How high are the Neuhofalm and the Sennhütte?

-Both houses are located at 1663m above sea level.

 

Do I have to expect traffic noise?

-No! The next main road is 500m away, the houses are at the end of the access road.

 

Is there a car park?

-Yes, there is enough space to park cars directly in front of or behind the houses. 

 

How far away is the nearest chairlift?

-After 500m you reach the chairlift for all lifts in the Obertauern ski region. You can easily reach the "Kehrkopflift" on skis.

 

Is there a sauna in the house?

-Yes, there is a sauna in both houses. 

 

Is there a games room?

-Yes, in the Neuhofalm there is a games room for table tennis, football, darts, etc. The Sennhütte does not have a games room but a living/dining area with a wooden floor. 

 

Is there a washing machine and dryer available?

-Yes, the house "Neuhofalm" has a washing machine, in the house "Sennhütte" a washer-dryer is available (from September 2018).

 

Do I have to heat up on cold days?

-No, there is a fully automatic pellet heating system available, on request the pellet heating can be replaced in the Sennhütte by firing the tiled stove. In the Neuhofalm there is a single stove with a viewing window in the lounge.

 

Is a flat screen TV with SAT connection available?

-Yes, one per house. 

 

How many people can stay overnight in the Neuhofalm?

-A maximum of 19 people can stay in the Neuhofalm.

 

How many people can stay in the Sennhütte?

-There is room for 8 people in the Sennhütte.

 

Can a seminar or training be held in the houses?

-Yes, both houses are suitable for training courses!

 

How big are the common rooms?

-The common rooms have between 25 and 35 m² of usable space.

 

How far is the nearest restaurant?

-The first of several restaurants is about 600m away.

 

Are there any additional costs to pay?

-Yes, electricity, local tax and cleaning costs are extra. There is also a deposit, from which costs for damages can be deducted if necessary. 

 

Do I have to pay a deposit?

-Yes, the amount will be communicated with the booking request. 

 

Is there a coffee machine?

-Yes, also available are: Raclette, kettle, microwave, grill, dishwasher and toaster.

 

How far is the nearest shopping facility?

-The nearest shops are at the Tauern Pass, about two km away.

 

Winter service

The winter service is limited. In case of heavy snowfall it is recommended to bring snow chains.